Who is Comfort One ?

Comfort One Systems is the premier Hearth & Patio Dealer serving SE Pennsylvania, New Jersey, and Delaware directly, and now the whole world via the World Wide Web. We feature a full line of fireplaces, stoves, gas logs, glass doors, tool sets and accessories. We also feature Viking, and Broil King gas grills, patio furniture, Sunesta retractable awnings and various outdoor firepits and chinineas. We are also a distributor / retailer for 21st Century Gas grill parts. We can Power Wash your house and restore your deck to its natural beauty. We can install and service everything we sell. All of our Products can be UPSed or drop shipped directly to you. For more information on any product or service please drop us a line at sales@comfort1.com.

Our Values

1. CUSTOMERS
We aim to achieve perfection in customer service and to leave every customer satisfied every time. To best serve our customers, we will develope a partnership of trust, shared information and respect. We will outperform our competitors by demonstrating sensitivity and responsiveness to our customers needs.

2. PRODUCTS
We are committed, as a corporation, to offering products with quality, genuine superiority and value, but the most important of these is quality.

3. QUALITY
We understand the needs of our customers, and our jobs, and shall extend quality workmanship to each customer, the first and every time. Our system will be prevention. We place the highest value on our process of the continual pursuit of excellence.

4. ETHICS
We believe that great corporations, like great individuals, always act with integrity and character. When faced with moral choices they do the right thing. They also bring a level of professionalism to everything they do. Above all we are dedicated to being a company of integrity with outstanding moral values.

5. PROFIT
Profit is the reward for solving our customers problems. We will not make decisions in a manner which will achieve short term increases in profit, but only in a manner which will solve our customers problems faster and more efficiently than our competitors. In doing so a level of profit will be assured. Without profit we will not have the resources with which to grow and improve. Without continual growth and improvement, we will eventually fail.

6. IMAGE
We will demonstrate our commitment to excellence in all manner of appearance. We will maintain an immaculate workplace, as a means to demonstrate our high values. The well-kept personal appearance of our workforce will demonstrate our uniformity as a team. Our friendly communication manner will project the high quality of the work we produce. In all forms of contact with our customers, our associates and suppliers, there will be no doubt as to our commitment to excellence.

7. RECOGNITION
We will not just accept outstanding contributions from our associates and suppliers, but will strive to provide recognition to those deserving it. We will provide a system of recognition that will encourage excellence. Our people are our greatest resource. It is their attitude, awareness, and enthusiasm, that give us our greatest competitive edge. To nurture this advantage, we will strive to treat all of our people as individuals, with dignity, while encouraging independent thinking.

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